Scalable is hiring a
CRM Administrator

Summary

Join our team at Scalable Capital as a CRM System Administrator, providing technical support and administration for our CRM system, collaborating with departments, designing training programs, implementing data quality monitoring processes, and staying up-to-date on the latest CRM technologies.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Proven track record of 3+ years in implementing and managing CRM systems
• Extensive experience in complex Salesforce administration, including proficiency with Marketing Cloud
• Demonstrated analytical and problem-solving skills, with the ability to thrive in a fast-paced Agile environment
• Meticulous attention to detail and aptitude for quickly adapting to new business requirements and technologies
• Exceptional level of diligence and reliability in executing tasks and meeting deadlines
• Strong communication skills, enabling effective collaboration with colleagues across various departments and technical expertise levels

Responsibilities

• Provide comprehensive technical support and administration for our CRM system
• Proactively identify optimization opportunities and implement new features to enhance system efficiency and user experience
• Collaborate closely with various departments to understand requirements and implement technical solutions
• Design and conduct training programs to support employees in effectively utilizing the CRM system
• Implement robust data quality monitoring processes and execute measures to maintain data integrity
• Stay up to date on the latest CRM technologies and industry trends, providing recommendations for system improvements