Csd Training Specialist

Summary

Join Beyond Finance as a Client Success Training Specialist and contribute to our mission of helping Americans escape crippling debt. This role focuses on training and developing staff, evaluating training effectiveness, and fostering employee growth. You will conduct training sessions, coordinate schedules, test trainees, report on progress, and identify skill gaps. The ideal candidate is highly organized, analytical, and proficient with various technologies, possessing strong communication and project management skills. Beyond Finance offers a supportive work environment and competitive benefits, including health insurance, generous PTO, 401(k) matching, and career development opportunities.

Requirements

• Proven ability to work in a fast-paced environment with multiple priorities that requires strong project management and decision-making capabilities
• Ability to identify areas of opportunity and execute on resources or training opportunities
• Effective and professional communication
• Excellent follow-up skills with the ability to follow-through to completion
• Organized with the ability to prioritize multiple tasks and projects simultaneously, demonstrating a sense of urgency
• Ability to prioritize tasks, evaluate impact, and be solutions oriented with proactive thinking

Responsibilities

• Conduct training sessions covering specified areas such as new-hire training, on-the-job training and refresher training
• Coordinate training schedules with the hiring and training demands of new hires
• Test trainees to measure progress and to evaluate effectiveness of training
• Report on progress of employees under guidance during training periods
• Identify employee knowledge, skills, and abilities
• Help to foster an environment of continuous improvement, innovation, and teamwork by increasing team efficiency and enhancing work quality
• Build rapport and establish great working relationships with the training team and leadership teams across the organization

Preferred Qualifications

• Passion for mentoring and teaching others
• Highly organized
• Analytical
• Proficient with a variety of technologies

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training