Customer Growth-Enablement Manager

Summary

Join Sword Health, a leading AI-powered pain management company, and become our Enablement Manager. Based in Portugal, you will lead the design and implementation of advanced training programs for the commercial team, encompassing sales, customer success, and channel management. Collaborate with sales, product, and marketing teams to drive initiatives and ensure commercial success. You will oversee onboarding, manage sales enablement projects, analyze performance metrics, and serve as a liaison between commercial teams and other departments. This role requires 5+ years of experience in sales enablement or a related field and expertise in designing and implementing sales training programs. Sword Health offers a variety of benefits, including health insurance, meal allowance, equity shares, remote work allowance, flexible working hours, and more.

Requirements

• 5+ years of experience in sales enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion
• Expertise in designing and implementing sales training programs that drive measurable improvements in sales readiness and performance
• Strong understanding of the enterprise sales cycle, including common challenges and best practices
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization
• Proven ability to build and analyze performance data, translating insights into actionable strategies
• Demonstrated experience in partnering with cross-functional teams and driving collaboration across departments to achieve sales objectives
• Expertise in developing competitive intelligence and defining strategic positioning

Responsibilities

• Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the commercial team, including Sales, Customer Success, and Channel Management
• Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the sales and customer lifecycle process
• Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge
• Collaborate with Commercial leadership to create and manage sales enablement projects, such as playbooks for managers, training tracks, and certification programs
• Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed
• Serve as a key liaison between Commercial teams and other departments, fostering cross-functional collaboration to enhance overall sales performance

Benefits

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class