FinCrime Analyst Junior

Summary

Join Deblock as a FinCrime Analyst and contribute to a safe and compliant financial environment while providing exceptional customer support. You will review and investigate financial crime cases, report suspicious activity, and liaise with law enforcement. This role demands adherence to company policies and collaboration with other teams. The ideal candidate possesses prior experience in customer support or FinCrime, strong communication and problem-solving skills, and fluency in English. Deblock offers competitive compensation, health insurance, tech gear, 30 days of paid holidays, remote work options, and the ability to work abroad.

Requirements

• Previous experience in customer support or FinCrime role, preferably within the financial services industry
• Excellent communication skills, both written and verbal, with the ability to articulate complex information in a clear and concise manner
• Strong problem-solving abilities, with a focus on providing efficient and effective resolutions
• Ability to multitask and prioritize tasks in a fast-paced environment
• Fluency in English, spoken and written

Responsibilities

• Reviewing, investigating, and making decisions on the outcome of financial crime cases
• Reporting confirmed suspicious activity to regulating entities
• Acting as a point of contact for law enforcement agencies
• Acting in accordance with the written policies, procedures, and relevant guidelines
• Cooperating with other teams in providing efficient support and seeking to maintain customer satisfaction and desired outcomes with impeccable execution

Preferred Qualifications

• Familiarity with fintech and cryptocurrency concepts and trends
• Ability to work independently and collaboratively in a team-oriented environment

Benefits

• Competitive compensation
• Health insurance
• Tech gear for your job
• 30 days of paid holidays (excl. bank holidays)
• Option to work 100% remotely
• Ability to work abroad