Customer Service Agent, Japanese Bilingual

Summary

Join our team as a Customer Service - Japanese Bilingual Household goods Coordinator. We are looking for a newly graduated individual with excellent communication skills in English and Japanese to coordinate household moves.

Requirements

• Bilingual English/Japanese; ability to read, write & speak English and Japanese
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook

Responsibilities

• Provide customer service by effectively communicating via email or phone to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
• Establish and maintain a professional working relationship with the moving team
• Perform general business support functions as assigned