Customer Service Representative

Summary

Join Avanceon, a company revolutionizing technology-driven manufacturing, as a Customer Service Representative. You will provide exceptional support to clients, managing inquiries and concerns efficiently. This role requires strong communication and problem-solving skills within a fast-paced environment. You will process documents, maintain accurate records, and collaborate with internal teams. The position offers a flexible schedule, remote work options, and various benefits including health, dental, and vision insurance, paid time off, and a tuition assistance program. Full-time and part-time positions are available.

Requirements

• 1-2 years of experience in customer service or a related field
• Excellent written and verbal communication skills
• Flexibility to adapt to changes and maintain productivity in a dynamic work environment
• Strong problem-solving skills and attention to detail

Responsibilities

• Provide excellent customer service via phone, email, and other channels
• Manage and resolve customer inquiries and concerns in a professional and efficient manner
• Process and prepare purchase orders, rental agreements, and other documents
• Maintain accurate records, files, and documentation
• Collaborate with internal teams to ensure effective communication and issue resolution
• Perform other administrative tasks as needed

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance
• Work from home
• Tuition Assistance Program
• Bonus programs