Enerex is hiring a
Customer Success Manager

Summary

Join our team as a Customer Success Manager and own the entire post-sales process, leading clients on an engaging customer journey and into long-term immersion of our software in their day-to-day business.

Requirements

• Can quickly diagnose customer issues, provide seamless resolutions, and effectively share this information with other team members
• Is friendly, outgoing, empathetic and customer-focused
• Has a team player mentality and the ability to gel with an established team
• Will take ownership of a project and see it through to completion, even with obstacles
• Is a self-starter with a strong work ethic and superior attention to detail
• Can work independently on multiple projects simultaneously with minimal direction
• Has excellent written, verbal and interpersonal communication skills

Responsibilities

• Answer Zendesk tickets
• Map client data
• Conduct training

Benefits

• Work from your home office - potential for occasional marketing trip
• Health Insurance - premium paid 100% for employee
• Paid Time Off - 3 weeks + company holidays