Paired is hiring a
Customer Success/Admin Assistant

Summary

The job description is for a Customer Service role at an unspecified company facilitated by the staffing agency 'Paired'. The ideal candidate will have strong communication skills, experience in handling customer inquiries, managing billing processes, and utilizing Salesforce. They should also be proficient in email correspondence and customer support software.

Requirements

• Previous experience in customer service or a related field
• Experience using Salesforce software
• Excellent written and verbal communication skills
• Proficiency in email correspondence and customer support software
• Familiarity with billing procedures and invoicing systems

Responsibilities

• Respond to customer inquiries and resolve issues via email in a timely and professional manner
• Process billing requests accurately and efficiently
• Utilize Salesforce to manage customer interactions, update records, and track issues
• Collaborate with other team members to ensure excellent customer service and satisfaction
• Provide product information and assistance to customers as needed

Benefits

• Competitive salary (USD)
• Work From Home
• Flexible Hours