D365 Ce Solution Architect

Summary

Join Hitachi Solutions as a Dynamics 365 CE expert, leading and delivering projects, guiding teams, and ensuring client satisfaction. You will be the primary point of contact for the D365 CE suite, managing multiple projects simultaneously. Responsibilities include owning project estimations, communicating product roadmaps, and overseeing client architecture. This role requires extensive D365 CE experience, strong communication skills, and a BA/BS degree. Preferred qualifications include Microsoft certifications and proficiency in various technologies. Hitachi Solutions offers a competitive salary, benefits including medical, dental, vision, life insurance, disability programs, retirement savings with company match, paid time off, and flexible work arrangements.

Requirements

• Have a BA/BS degree
• Possess strong D365 CE, FS, Marketing, and Customer Service knowledge
• Have 8+ years designing and delivering D365 solutions with various integration and 3rd party components
• Possess excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors
• Possess excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed

Responsibilities

• Be the single main D365 CE suite product point of contact
• Own and balance 5-10 projects per week at a smaller capacity
• Lead operation Runbook activities
• Own and communicate current and upcoming product versions, roadmaps, and plans
• Assist and own project estimations
• Guide team on best practice and system Architecture
• Lead and deliver small engagements and projects
• Possess in-depth knowledge of Dynamics 365 Sales modules and functionalities
• Stay up to date with the latest features and trends in the Dynamics 365 Sales platform
• Have a technical understanding of Azure, including Azure Lifecycle Management, Azure functions, and Code repos
• Oversee client architecture and align with client goals and quality standards by regular meetings with customers
• Ensure and drive overall client satisfaction
• Own, maintain, and delegate work and escalations appropriately
• Identify opportunities for optimization and improvement
• Review FDD and ticket estimates prepared by Senior Consultants
• Implement feedback loops to improve processes and team performance
• Work with business stakeholders to develop strategies and road maps for feature roll outs

Preferred Qualifications

• Have Microsoft D365 & Power Platform certifications
• Have Microsoft SharePoint, Business Intelligence, and Omnichannel experience
• Be proficient in JavaScript, TypeScript, Power shell, SSIS, and Power BI/Reporting

Benefits

• Bonus Plan
• Medical, Dental and Vision Coverage
• Life Insurance and Disability Programs
• Retirement Savings with Company Match
• Paid Time Off
• Flexible Work Arrangements including Remote Work