D365 FSCM QA Engineer

Summary

Join Sana Commerce as a skilled QA Tester, specializing in Dynamics 365 Finance & Supply Chain Management (FSCM) and Business Central. You will validate customizations for D365 FSCM systems and provide customer support, addressing technical questions and troubleshooting issues. This role requires 2+ years of QA testing experience in D365 FSCM, strong analytical and communication skills, and flexibility. While D365 FSCM expertise is key, training on D365 BC will be provided. Enjoy a remote work environment with up to 3 weeks of "work from anywhere" annually, a global onboarding program, and the opportunity to make an impact at a fast-growing SaaS company.

Requirements

• 2+ years of experience as a QA Tester in Dynamics 365 Finance & Supply Chain Management (FSCM) (AX experience is a plus)
• Hands-on experience in testing and validating D365 FSCM customizations
• Strong analytical skills to identify defects and ensure high-quality releases
• Flexibility and adaptability to meet diverse customer and company needs
• Good communication skills to effectively collaborate with cross-functional teams and clients
• Self-motivated and capable of working independently or within a team
• Intermediate English level required

Responsibilities

• Test Customizations: Validate and ensure the quality of customized features designed to meet specific client requirements for D365 FSCM and D365 BC systems
• Customer Support: Assist customers by addressing technical questions, resolving functional issues, and supporting configuration setup requests, both during project implementation and post-launch support
• Product Expertise: Develop an in-depth understanding of Sana Commerce’s product, and stay updated on systems functionalities
• Collaboration: Work closely with developers, project managers, and clients to identify testing requirements, troubleshoot issues, and ensure solutions meet expectations
• Documentation: Create and maintain comprehensive testing and support documentation for customizations and client-specific scenarios
• Learning & Adaptability: Be open to learning D365 BC if prior experience is limited
• Continuous Improvement: Contribute to refining testing processes and providing feedback to improve customer support and product implementation

Preferred Qualifications

AX experience

Benefits

• The opportunity to make an impact at a fast-growing SaaS scale-up
• Up to 3 weeks “work from anywhere” per year
• A global and customized onboarding program (9,1/10 rated by previous hires)
• Remote working environment. (With a great office in Medellin you can always visit)