D365 Implementation Lead And Product Owner

Summary

Join Nutrafol, a growing company within Unilever's Wellbeing Collective, as a highly skilled D365 Implementation Lead & Product Owner. You will lead the transition from QuickBooks to Microsoft Dynamics 365, shaping the future of Nutrafol's financial and operational systems. This pivotal role involves partnering with Unilever and internal stakeholders to ensure a smooth migration, driving alignment and adoption. You will own the strategic product roadmap, maximizing business value and user adoption, acting as a bridge between Nutrafol, other H&W business verticals, and Unilever's technical teams. The position requires extensive D365 implementation experience, strong stakeholder management skills, and the ability to translate strategic objectives into actionable solutions. Nutrafol offers a competitive salary and a comprehensive benefits package.

Requirements

• 8+ years of experience in a Business Analyst/Technical Product role with a solid understanding of end-to-end business operational and financial processes, ideally in CPG, Manufacturing, Wholesale, or Retail company; DTC and eCommerce experience is a plus
• 4+ years of D365 implementation experience and a proven track record in configuring, implementing, and optimizing Microsoft Dynamics 365, particularly focusing on Supply Chain/Operations and Finance teams
• Deep Understanding of ecommerce, direct to consumer models combined with more traditional CPG sales functions
• Highly collaborative approach & natural stakeholder management skills; you’re a skilled communicator with the ability to build strong relationships and influence stakeholders of all levels, including global teams and parent-company partners
• Ability to articulate a strategic vision for the D365 platform, weigh competing priorities, and make data-driven decisions that align with broader organizational goals
• Experience leading at least one successful ERP migration project, preferably from QuickBooks to D365; familiarity with QuickBooks Enterprise data structures, financial workflows, and common migration challenges required
• Comfortable working in an Agile environment

Responsibilities

• Own the D365 Product Strategy, including defining and maintaining the product roadmap for Microsoft Dynamics 365, ensuring alignment with Nutrafol’s operational and financial objectives as well as Unilever’s broader platform strategy
• Lead the QuickBooks-to-D365 Migration, you’ll manage the end-to-end transition process, including requirements gathering, system design, testing, training, and post-deployment support
• Translate Stakeholder requirements into solutions, working with cross-functional teams (Supply Chain, Operations, Finance, etc.) to capture business needs and configure D365 to meet or exceed those requirements
• Collaborate and be a thought-partner with Unilever and brands within the Health & Wellbeing unit, discussing challenges and progress status
• Ensure that Nutrafol’s implementation compliments and leverages best practices from other D365 implementations within Unilever’s Health & Wellbeing group
• Drive Continuous Improvement, by identifying and prioritizing new features and enhancements, that optimize the D365 environment and related business processes
• Be a lead in the go-to D365 expert for SC/Ops and Finance functions, offering guidance and support to stakeholders during design, change management, and adoption phases
• Oversee change management, including developing and delivering effective communications, training, and documentation to teams, to ensure seamless adoption across all levels of the organization

Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with 50% match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs