Data & AI engineer

Summary

Join TrustYou, a leading AI-driven hospitality platform, as a Data & AI Engineer and play a central role in transforming raw data into intelligent features. You will design, build, and scale AI-powered services that enhance guest experiences. Collaborate with cross-functional teams, applying techniques like clustering, classification, and semantic analysis. Design APIs and data services, participate in product discovery, and share your expertise. This remote position, based in Germany, Spain, or Romania, offers a flexible work environment and opportunities for professional development.

Requirements

• 10+ years of professional experience, with at least 6 years focused on data engineering and data science
• Strong Python skills and hands-on experience building reliable ETL/ELT pipelines
• Solid knowledge of statistical modeling, machine learning, and/or natural language processing
• Experience with relational and non-relational database systems, like PostgreSQL, MongoDB, ElasticSearch or ClickHouse
• A working understanding of LLMs - how to fine-tune, prompt, evaluate, and apply them in production
• Familiarity with Docker and Kubernetes, and the DevOps mindset to own what you build
• An experimental, iterative approach - you test, learn, and improve fast
• Excellent communication skills and the ability to thrive in cross-functional teams
• Fluent English

Responsibilities

• Designing, building, and operating AI-powered features using a mix of external services and in-house ML models
• Applying techniques like clustering, classification, forecasting, and semantic analysis to extract meaningful insights from text and structured data
• Collaborating with product managers, designers, and other engineers to turn insights into user-facing features
• Designing APIs and data services that deliver insights at scale across our SaaS platform
• Taking part in product discovery and architectural decisions from the very beginning
• Sharing your expertise and mentoring others across data, engineering, and product teams

Preferred Qualifications

• A strong cross-disciplinary thinker, comfortable navigating between the different technology layers of a solution
• Experienced building data products and APIs used in customer-facing applications
• Hands-on experience building BI dashboards with tools like Tableau, Looker, or similar
• Someone who brings a product mindset to data work, prioritizing user impact and usability
• Experienced in defining and tracking metrics that measure data quality, user engagement, and business impact

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location