Data Analyst

Summary

Join OpenPhone, a leading VoIP provider, as a Data Analyst to support our Go-To-Market (GTM) teams. You will leverage your 4+ years of experience in data analysis to develop dashboards, analyze marketing and sales data, collaborate with stakeholders, and write SQL queries. The ideal candidate possesses strong analytical skills, experience with SQL and BI tools, and a passion for translating data into actionable insights. This role offers a competitive salary, equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy. OpenPhone is a fully remote company that values trust, action, and inclusivity. We encourage applications even if you don't meet all requirements.

Requirements

• 4+ years of experience in data analysis, preferably in a SaaS environment
• Strong analytical and problem-solving skills with a quantitative mindset
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences
• Ability to thrive in a high-paced, high-growth environment
• Experience managing data projects and collaborating with cross-functional teams

Responsibilities

• Develop and maintain dashboards and reports using BI tools (e.g., Mode, Tableau) to support GTM teams
• Analyze marketing, advertising, and sales data, including conversion funnel and cohort retention analyses, slicing data by attribution models, and providing customer lifecycle insights
• Collaborate with stakeholders across sales, marketing, and customer success to define key metrics and reporting needs
• Write efficient SQL queries to extract, transform, and analyze data from various sources
• Assist in data modeling and transformation using dbt (a plus but not required)
• Comfortable with working large and complex data coming from multiple sources such as Kafka events or web traffic data from ad platforms
• Communicate findings effectively to both technical and non-technical stakeholders
• Ensure data accuracy, integrity, and security in all reporting and analysis efforts

Preferred Qualifications

Familiarity with analytics engineering and dbt (a plus)

Benefits

• SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $158,000 - $176,000 USD
• All other US Locations: $141,000 - $156,000 USD
• Canada: 160,000 - $178,000 CAD
• Equity
• Extensive medical coverage
• A monthly lifestyle stipend
• A flexible PTO policy
• Fully remote work