Data Analyst, Operations Specialist

Summary

Join Pearl Talent as a Data Analyst & Operations Specialist and play a mission-critical role in transforming the back-of-house operations of a thriving shuffleboard nightclub in Brooklyn and Chicago. This fully remote, full-time independent contractor position offers flexibility and the chance to build and maintain a CRM system from the ground up, ensuring data accuracy and streamlining event lead generation. You will support event sales, manage booking workflows, and provide insightful reporting. The role requires strong data entry, CRM, and operational experience, along with excellent Excel skills. Pearl Talent offers competitive salary, generous PTO, direct mentorship, learning and development opportunities, global networking, and a focus on work-life balance.

Requirements

• At least 2 years of proven experience with data entry , CRM support , and Operations
• Familiarity with CRM tools (e.g., HubSpot, Salesforce, Zoho , etc.)
• Strong Excel/Google Sheets skills (pivot tables, lookups, dashboards)
• High attention to detail and organizational skills
• Proactive communicator with excellent written English
• Ability to work independently and manage multiple tasks

Responsibilities

• Build and maintain a CRM system (platform TBD) from the ground up
• Audit, clean, and standardize contact records and client/event data
• Track private event inquiries, bookings, and follow-ups in CRM or spreadsheets
• Structure and consolidate existing data into usable formats
• Ensure accuracy of deal stages, tags, and client notes
• Provide up-to-date event pipeline reporting via Google Sheets or CRM
• Set up reminders and automated/manual tasks in TripleSeat (or similar)
• Process outstanding deposits and maintain booking workflow visibility
• Support event sales team by organizing and updating backend systems
• Coordinate lightly with stakeholders through emails or updates

Preferred Qualifications

• Background in hospitality, events , or entertainment support roles
• Previous experience in building CRM systems from scratch
• Familiarity with TripleSeat or similar event booking platforms
• Understanding of U.S.-based event/venue sales workflows
• Visual dashboard reporting experience (e.g., Google Data Studio, Airtable)
• Previous work with booking deposits, follow-up emails, or event reminders

Benefits

• Competitive Salary: To be discussed during the interview
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance