Data Ops Engineer-1

Summary

Join Innovaccer's customer success team as a Data Ops Engineer-1! Help customers explore healthcare data, improve population health, and reduce healthcare costs. You will create top-notch customer documentation, clarify complex information, and convert tacit knowledge into explicit knowledge. This role requires experience with SQL, ETL, Python, and BI support, along with excellent communication skills. Innovaccer offers competitive benefits, including generous PTO, parental leave, rewards and recognition, and comprehensive insurance.

Requirements

• Experience in SQL and ETL / Python / BI support
• Support Processes (SLAs, OLAs, Product or application support)
• An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done
• Excellent communication skill - Written and verbal
• Comfortable to work in night shift and rotational shifts

Responsibilities

• Create world class customer facing documentation which would delight and excite customers
• Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
• Convert tacit knowledge to implicit knowledge
• Collaborating with Product Managers, SMEs & BAs to create clear & concise written material
• Maintaining appropriate versioning of the documents to be synced with the product version

Preferred Qualifications

Analytics Tools (Sisense, Power BI or Tableau)

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate