Remote Developer Advocate

Summary

Join our team as a Developer Advocate and play a critical role in the integration partner onboarding, development, and maintenance processes. As the voice of Toast with external developers, you will ensure integrations and partnerships are released successfully. This position requires strong skills in project management, technical investigation, communication, and coordination of resources.

Requirements

• Highly analytical and can quickly identify the root cause of issues by digging through API logs and source code
• Thorough understanding of REST APIs and working knowledge of at least one programming language
• Skilled at prioritizing and organizing multiple streams of work and can independently manage complex technical projects within a dynamic environment
• Strong communicator and collaborator
• Motivated by customer and partner delight

Responsibilities

• Serve as the primary technical resource for external developers building integrations with the Toast platform
• Provide developers with detailed feedback on bugs, compliance issues, and how to align with development best practices
• Work with our business development, partner product marketing, and customer success teams to move integration projects through the pipeline to launch
• Create and evolve the resources (tools, documentation, processes) necessary to ensure a delightful developer experience and one that ensures developer success
• Synthesize partner and customer feedback on Toast’s APIs and products, and present business case-based recommendations to the appropriate product management teams
• Provide broad support to the partner ecosystem to share the value of integrating into the Toast Partner Ecosystem

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours