Developer – Custom Chatbot API Integration Specialist

Summary

Join SMASH, a tech talent agency connecting professionals in Costa Rica and Colombia with US companies. We prioritize long-term relationships and cultural fit, aiming for perfect matches between talent and clients. This remote position is for a Contract Developer skilled in building AI-driven chatbots using OpenAI's API. You will work on various projects, developing and deploying chatbots, designing conversational flows, and integrating them into client platforms. The role requires strong software development experience, proficiency with APIs (especially OpenAI), and excellent communication skills. SMASH offers benefits such as work-from-anywhere flexibility, private medical insurance, an English academy, business skills coaching, and various events and perks.

Requirements

• 3+ years of experience in software development, ideally including chatbot or conversational AI projects
• Strong proficiency with APIs—especially OpenAI (GPT models, embeddings, fine-tuning preferred)
• Experience with JavaScript/Node.js and/or Python (both ideal, but one is fine)
• Familiarity with front-end basics (HTML/CSS/React) for seamless integrations
• Knowledge of webhook management, serverless functions, and basic database connections (SQL/Firebase)
• Strong ability to translate non-technical project goals into efficient technical solutions
• Clear, reliable communication with project teams and non-technical stakeholders

Responsibilities

• Develop and deploy custom AI chatbots using OpenAI APIs and other NLP tools
• Design structured conversational flows tailored to client-specific goals
• Integrate bots into websites, apps, customer service platforms, or CRMs as needed
• Build simple admin tools, dashboards, or management portals for bot maintenance
• Collaborate with project managers and strategists to ensure bots align with branding and voice guidelines
• Troubleshoot issues, optimize bot performance, and recommend technical improvements
• Stay up to date on the latest AI tools and techniques, bringing fresh ideas to each project

Preferred Qualifications

Experience with WhatsApp integrations, voice-based bots, or retrieval-augmented generation (RAG) techniques

Benefits

• Work from everywhere
• Private Medical Insurance
• English Academy for Employees and Relative
• Business Skills Coach – Certifications
• Events and Additional Perks