Developer Relations Engineer

Summary

Join Demandbase as our API Evangelist & Developer Relations Lead and drive the adoption and success of our API ecosystem. You will foster a thriving developer community, bridging our field teams and external developers. Responsibilities include designing developer education programs, creating technical content, leading workshops, building community relationships, gathering developer feedback to inform the API product roadmap, providing technical support, and collaborating with product and customer success teams. The ideal candidate possesses a Bachelor's degree in a related field, 3+ years of relevant experience, strong technical skills, excellent communication abilities, and a proven track record of community building. Demandbase offers a comprehensive benefits package including health insurance, retirement benefits, paid time off, and more.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 3+ years of experience in developer relations, API evangelism, technical support, consulting, or similar roles
• Strong technical background with hands-on experience in API integration and software development
• Ability to speak with developers as well as less-technically capable customers
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences
• Proficient in engaging with a diverse range of stakeholders, from highly technical developers to non-technical customers, adapting communication to suit their needs and expertise
• Proven track record of building and managing developer communities
• Proficiency in high-level programming languages, demonstrating the ability to design, develop, and troubleshoot complex systems effectively

Responsibilities

• Design and implement developer education programs to accelerate API adoption
• Create high-quality technical content including documentation, tutorials, code samples, and integration guides
• Develop and maintain sample applications demonstrating API best practices
• Track and develop a library of API-based use cases across the developer community
• Lead technical workshops, webinars, and training sessions for developers
• Provide technical guidance on API implementation and usage
• Serve as the primary technical ambassador for Demandbase's API platform
• Build and nurture relationships with key developers and technical decision-makers
• Represent Demandbase at industry events, conferences, and developer meetups
• Manage and grow our developer community through forums, social media, and direct engagement
• Create and maintain a developer advocacy program
• Gather and synthesize developer feedback to inform API product roadmap
• Collaborate with product teams to ensure API features meet developer needs
• Monitor API usage patterns and identify opportunities for improvement
• Develop strategies to increase API adoption and engagement
• Track and report on key API program metrics
• Provide escalated technical support for complex API integration challenges
• Create troubleshooting guides and support documentation
• Work with customer success teams to ensure successful API implementations
• Identify and document common integration patterns and best practices

Preferred Qualifications

• Familiarity with B2B marketing technologies and account-based marketing concepts
• Experience with developer tools, version control systems, and modern web technologies
• Familiarity with cloud platforms, business intelligence tools, and databases, with an understanding of their usage in modern application development

Benefits

• Up to 100% paid premiums for Medical and Vision coverage
• Range of mental wellness resources, including access to Modern Health
• Flexible PTO policy
• 15 paid holidays in 2025—including a three-day break around July 4th and a full week off for Thanksgiving
• No Internal Meetings Fridays
• Competitive 401(k) plan
• Short-term and long-term disability coverage
• Life insurance