Developer Relations Engineer - Stake Pool Operator (SPO)

Summary

Join Midnight Network as a Stake Pool Operator (SPO) Relations Engineer and build trusted relationships with SPOs and infrastructure operators. Support their success, amplify their contributions, and integrate their needs into the protocol roadmap. This role blends technical support, infrastructure education, and community advocacy. Collaborate with the DevRel Lead, Engineering, Product, and the wider community to provide SPOs with guidance, tools, and documentation. Develop high-quality technical content, organize community events, and gather feedback to improve the protocol and ecosystem. The ideal candidate possesses 4+ years of experience in relevant roles and strong technical, communication, and community-building skills.

Requirements

• Experience: 4+ years in Developer Relations, Site Reliability, Infrastructure Engineering, or Technical Community roles within the blockchain, Web3, or tech industry
• Technical Skills: Proficiency with programming (e.g., Rust, JavaScript/ Typescript, or similar) and familiarity with blockchain protocols, smart contracts, or decentralized systems
• Communication: Exceptional written and verbal communication skills, with experience creating technical content (e.g., docs, tutorials, blogs)
• Community Building: Proven ability to engage and grow technical communities, with a passion for fostering collaboration
• Blockchain Knowledge: Understanding of blockchain ecosystems, staking mechanisms, and decentralized governance
• Problem-Solving: Ability to troubleshoot technical issues and provide actionable solutions for community members
• A passion for blockchain technology and community-driven ecosystems
• A proactive, creative mindset to develop tools and content that resonate with developers and contributors
• Strong organizational skills to manage multiple initiatives and community touchpoints
• Empathy and patience to support diverse community members, from novice developers to experienced SPOs

Responsibilities

• Build and nurture relationships with block producers, SPOs, developers, and other ecosystem participants to drive adoption and collaboration
• Design, build, and maintain scripts, dashboards, configuration templates, and monitoring resources to support SPOs and testnet validators
• Develop high-quality technical documentation, tutorials, blog posts, videos, and other content to educate and inspire the community (including runbooks, CLI guides, setup walk-throughs, upgrade tutorials, and security best practices)
• Provide technical guidance and support to block producers, SPOs, and developers, addressing their needs and challenges
• Organize and participate in hackathons, webinars, workshops, and community events to promote Midnight Network and engage with the community
• Gather feedback from the community to inform protocol improvements, tooling enhancements, and ecosystem strategies
• Work closely with the DevRel team, Product, and Engineering teams to align community initiatives with protocol goals

Preferred Qualifications

• Prior involvement in the Cardano ecosystem or with stake pool operations
• Contributions to open-source infrastructure tooling
• Experience with running testnets or orchestrating community validator incentives
• Have operated a validator or stake pool on a decentralized network
• Are fluent in uptime, observability, logs, and debugging infra under pressure
• Can explain complex node operations in simple, repeatable ways
• Like solving real-world infra challenges through tooling or scripts
• Take pride in empowering others and being the calm, trusted voice in noisy situations

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO