DeveloperSecOps Network Engineer III

Summary

Join NRTC, a member-driven technology cooperative, as a Network Engineer to provide Level III network support and guidance for our 1,500 electric and telephone members. You will lead the network team in designing and implementing network infrastructure, provide advanced technical support, and establish best practices. Responsibilities include managing member devices (Cisco, Juniper, etc.), implementing security measures, troubleshooting network issues, and supporting change requests. The ideal candidate possesses expert network knowledge, advanced routing protocol skills, and experience with various network technologies. This role requires strong problem-solving, communication, and collaboration skills.

Requirements

• Must demonstrate a collaborative mindset and the ability to work effectively in a team environment
• Ability to learn and understand current and evolving technologies both at a high level and at a detailed level
• Ability to communicate and problem solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes
• Expert knowledge of all aspects of network including installation, management, application deployment, advanced routing protocols, and security
• Advanced documentation and communication skills
• Experience debugging bridged/DHCP-based networks (including Option 82 use)
• Experience configuring and troubleshooting Cisco, Juniper, and/or unifi/vyos routers and switches
• Layer 2 network design and debugging (including 802.1q VLAN work)
• Layer 3 network design and debugging
• Advanced eBGP and iBGP skills to include configuration design, implementation, load balancing, and troubleshooting
• Ability to design, implement, and troubleshoot router and switch redundancy protocols (VRRP, MPLS, HSRP, GLBP, MC-LAG)
• Experience configuring and debugging L3 VPN tunnels
• Advanced ability to be proactive, detail-oriented, and self-motivated
• Bachelor's degree in a related field preferred
• Seven (7) years of experience managing network and server infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes. Service Provider experience desired
• Provable experience with the technologies listed, Show us your configuration/code
• An equivalent combination of education and experience may be considered

Responsibilities

• Lead the network team in designing, planning, and implementation of network infrastructure and architecture for NRTC internal infrastructure
• Provide advanced technical support and assist junior members of the team in their support efforts
• Establish and maintain best practices for the network team in support of our affiliates and their network environments (consisting of servers, workstations, firewalls, routers and switches)
• Provide formal corporate communications on directional changes or changes that will impact existing services
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Monitor and maintain all levels of network security internally and externally
• Design, implement, and support network environments for NRTC members, including troubleshooting and problem resolution for operating system and hardware issues
• Support NRTC member change requests and conversions
• Provide NRTC members with guidance regarding new technologies, networking best practices, and provide recommendations on appropriate network hardware
• Provide support for engineering and professional services projects
• Monitor and manage NRTC member network devices
• Troubleshoot problems reported directly by customers and internal technical support teams
• Perform change management activities, including performing firmware upgrades to production systems
• Stay current on new technologies
• Provide mentoring to junior level staff
• Other duties and responsibilities as assigned

Preferred Qualifications

• Experience with automation, Netbox, Wireguard, Zabbix, Packetfence, Suricata, Docker, Python and Ruby are a plus
• A deep understanding of anycast services is ideal
• Opensource contributions are another considering factor
• A deep understanding of hybrid cloud/datacenter operations
• Understanding of cloud networking principles, including Virtual Private Cloud (VPC) architecture, transit gateways, security groups, network ACLs, route tables, VPNs, peering connections, and other networking concepts
• Understanding, experience and history of working with RPKI in a production environment

Benefits

• Work is typically performed in a remote office setting
• This position requires on call support rotation – 24x7 support
• Occasionally travel may be required (5%)