Digital Content Specialist Lead

Summary

Join Superside as a Digital Content Specialist Lead and leverage AI tools to elevate content quality and efficiency, setting a new standard in high-quality production.

Requirements

• 8+ years experience as a world-class digital content specialist, with a strong portfolio of high-quality content across various industries and channels
• Excellent English proficiency with the ability to adapt writing style and tone for diverse audiences and mediums
• Proven ability to build strong customer relationships, fostering trust and maintaining open, effective communication
• Familiarity with AI-driven content tools and an eagerness to integrate AI into content workflows
• Understanding of SEO principles and conversion rate optimization (CRO) techniques to drive engagement and actions
• High attention to detail, with the ability to review work meticulously and provide constructive feedback
• Adaptability to a fast-paced environment, with the ability to manage change and stay current with industry trends
• A balanced approach to hands-on content creation and overseeing multiple projects
• Strong team leadership skills, with a focus on developing and mentoring team members
• Entrepreneurial, autonomous, and organized mindset, comfortable working remotely

Responsibilities

• Lead multiple customer accounts, ensuring all reviewed copy aligns with brief, strategy, brand tone, and digital best practices
• Continuously improve and streamline processes using AI tools, collaborating with Superside’s AI experts to drive innovation
• Step in to craft clear and engaging copy for websites, including landing pages, product descriptions, blog posts, and long-form content, when needed
• Set and uphold high standards for creative quality and alignment with Superside’s brand expectations