Digital Specialty Account Manager

Summary

Join Axsome Therapeutics as a Digital Specialty Account Manager (DSAM) to execute commercial activities, establish relationships with customers, and ensure successful launch of current and future product pipeline.

Requirements

• Bachelor’s degree from an accredited college or university with a minimum of 2 years of field or virtual customer experience and/or account management; or, equivalent/applicable experience (remote sales, account management, nursing, or pharmacy)
• Demonstrated experience delivering outstanding results in a quota/goal driven environment
• Demonstrated ability to master and communicate technical specifications are a must
• Previous pharmaceutical, biotech, or medical marketing/sales experience is preferred but not required
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Comfortability with uncertainty and high expectations

Responsibilities

• Engage with customers virtually through digital channels
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership
• Promote Axsome products within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e. eligibility and benefit verification, prior-authorization, and appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully completes all training classes
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Ensure timely access for patients through patient services and savings programs

Benefits

• Annual bonus
• Significant equity
• Generous benefits package