Director, Carrier Relations

Summary

Join Stride as the Director of Carrier Relations and play a pivotal role in driving strategic growth. You will build and maintain relationships with carriers across all product categories, overseeing all aspects of existing carrier relationships. Responsibilities include performance monitoring, strategic planning for benefit partnerships, and network building within the benefit partnership ecosystem. This role requires significant experience in insurance and carrier relationship management, proven experience managing carrier partners, and strong analytical, communication, and negotiation skills. Stride offers a competitive compensation package, including equity, and a comprehensive benefits package for US-based employees. We encourage applications from diverse candidates.

Requirements

• Significant experience in insurance and carrier relationship management, typically around 8 years, with direct expertise in the individual / ACA health market
• Proven experience managing carrier partners and developing industry relationships
• Proven ability to influence and negotiate with both external stakeholders and internal cross-functional stakeholders

Responsibilities

• Own the relationship with each carrier partner and oversee the management of all aspects of existing carrier relationships (health, dental, vision, and other ancillary carriers)
• Serve as the primary point of contact and manage ongoing relationship management and operational oversight of licensing, appointments, commission handling, etc. to maximize our revenue opportunity with each carrier / benefit partner
• Track operational and revenue performance of carriers and their respective books of business, and collaborate with internal and external partners to make improvements, ensure compliance and drive revenue opportunity
• Identify trends in the healthcare ecosystem and work with our product, marketing, and other cross-functional partners to determine which benefit partnerships best fit our product roadmap, and source, negotiate, and sign on new relationships that align with that strategy
• Build & manage a deep network within our benefit partnership ecosystem (across health, dental, vision, and more) to identify new opportunities to expand our business with carriers and inform our product development roadmap
• Partner with our product team to deliver insights into carrier’s new offerings and/or market expansions to drive product enhancements

Preferred Qualifications

• Excellent analytical skills with the ability to interpret data to make informed decisions
• Strong communication, negotiation, and interpersonal skills
• An ability to work cross-functionally and thrive in a fast-paced, rapidly changing environment

Benefits

• Cash compensation range: $202,000 - 232,000 USD annually + equity
• Stock options to participate in Stride’s equity incentive program