Remote Director Cloud Engineering

Summary

Join SeatGeek's team as a Director of Engineering and lead the company's cloud infrastructure, driving technology upgrades and improvements in performance, reliability, and operability. As a member of the product and engineering leadership team, you will contribute to the development of SeatGeek's short and long-term strategy, quarterly goals, yearly plans, and budgets.

Requirements

• Experience motivating teams to deliver complex, high impact projects in a fast-paced environment
• The drive to find clarity from roughly scoped ideas and deliver concrete results
• Ability to design and architect complex, inter-dependent distributed systems
• Experience as a great cross-functional operator, utilizing influence and indirect authority to deliver results
• Experience operating in a highly dynamic environment with frequently changing conditions and priorities
• A strategic ability to assess the bigger picture in pursuit of ambitious goals
• Ability to self direct towards goals, with high accountability and ownership of results
• Ability to problem solve, able to quickly digest a problem and evaluate solutions; able to balance competing priorities in alignment with business and department goals
• Clear and concise communication skills; effective at all levels in an organization
• Ability to make effective decisions under pressure and promote a calm and considered approach; Assertive when required, able to challenge and be challenged in a constructive and respectful way
• A high motivation to consistently improve efficiency and quality of delivery

Responsibilities

• Work with engineering and product leaders across the business to identify high-impact programs of work; then develop concrete plans and recommendations on how best to deliver those programs given time, budget, and staffing constraints
• Work closely with internal and external stakeholders, customers, and partners to help formulate plans, and evaluate success
• Use both direct and indirect authority, execute critical projects, make business critical decisions, and provide frequent updates on progress
• Manage project budgets, risk registers, dependencies, and communication plans
• Use agile software delivery methods, break larger projects into smaller pieces, strive for incremental delivery
• Identify key metrics for evaluating the success of your programs of work
• Operate, monitor, and care for your applications and services in a production environment
• Recruit and directly manage a team of high-caliber engineers and engineering managers
• Advocate for the needs of your team(s) in the pursuit of efficacy and efficiency in delivery
• Create a healthy culture that balances short-term urgency and long-term sustained performance and growth

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building services
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• Up to $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music