Director Creditor Relationships

Summary

Join Beyond Finance, a rapidly growing organization dedicated to helping people escape debt, as a Director of Creditor Relationships. This strategic role involves building and maintaining relationships with executive-level stakeholders in the debt relief and recovery industries, leveraging data to drive decisions, and shaping the company's creditor engagement strategy. The ideal candidate will have a strong background in financial services, business strategy, or relationship management, along with excellent communication skills, operational acumen, and data analysis expertise.

Requirements

• 7+ years of experience in financial services, relationship management, business development, or a related strategic role
• Proven track record of working directly with senior leadership and navigating complex stakeholder environments
• Advanced skills in data analysis, interpretation, and reporting. (Excel, Looker, or similar tools)
• Strong written and verbal communications skills with a polished, executive-ready presence
• Highly organized, adaptable, and skilled in prioritizing across multiple workstreams
• Ability to maintain confidentiality and demonstrate a high degree of professionalism

Responsibilities

• Serve as a primary point of contact for executive level representatives at creditor institutions
• Build and nurture long-term relationships to ensure alignment, trust and collaboration
• Represent the company in high-level discussions, strategic planning sessions and in-person at industry conferences
• Assist in onboarding new relationships and become familiar with all aspects of the processes with new partners
• Assist in tracking and organizing key processes related to creditor agreements, negotiations, and deliverables
• Partner with internal teams including operations, compliance, legal, and analytics to ensure alignment and consistency
• Communicate complex issues and strategic updates clearly and confidently to internal and external senior leadership
• Prepare and deliver presentations for senior execs and external partners
• Analyze portfolio performance and creditor specific trends to guide internal strategies and external communications
• Understand and track data visualizations, dashboards, and executive level reports to identify opportunities, forecast outcomes, and support negotiation efforts
• Translate insights into strategic recommendations that support business objectives

Preferred Qualifications

• Familiarity with the debt relief industry or financial services sector
• Strong interpersonal skills and the ability to build rapport with a variety of stakeholders
• Experience influencing or setting strategy at the organizational or departmental level

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training