Director, Employee Experience

Summary

Join Human Interest's People Team as the Director of Employee Experience and lead the design, development, and improvement of people programs across the employee lifecycle. You will connect attraction, onboarding, development, retention, and engagement strategies to ensure employee success. This hands-on role requires creativity, operational excellence, and a passion for execution. You will partner with the People team and business leaders to drive measurable results. The ideal candidate has 10+ years of experience in HR, including 5+ years building high-performing teams, and deep experience designing and scaling employee experience programs in a startup environment. Leveraging AI tools to enhance HR processes is also crucial. Human Interest offers a competitive salary, robust benefits, and a collaborative culture.

Requirements

• 10+ years of experience in People/HR roles, including 5+ years with direct experience building and developing high performing teams
• This includes exceptional people management and leadership skills, with the ability to inspire, motivate, and drive results through others
• Deep experience designing and scaling employee success and experience programs in a start-up environment (fast-paced, ability to change course as the needs and expectations are adjusted while delivering high quality work)
• This requires a strategic mindset, operational excellence, and a hands-on approach, coupled with strong analytical skills to use data to inform decisions and measure impact
• Demonstrated fluency in leveraging AI tools to enhance HR processes, including strong prompt engineering skills and a proven ability to drive AI adoption within a team and company
• A strong drive for results and a passion for continuous improvement, both for themselves and the employee experience programs they lead
• A high level of comfort using Workday, Culture Amp and Atlassian platforms
• Strong understanding of org design, leadership development and engagement principles
• Data-savvy with deep experience using people analytics to inform strategy
• Excellent communication, facilitation, and stakeholder management skills
• Proven track record of getting things done - you love a challenge and thrive in environments where you can build, deploy and iterate quickly
• A commitment to fostering a culture of continuous learning and development, providing employees with the resources and opportunities to grow their skills and advance their careers
• A people-first mindset combined with strong business acumen

Responsibilities

• Lead the end to end design and continuous improvement of our core people programs, including onboarding, employee development, performance management and engagement
• Lead the employee engagement survey strategy from launch to action planning, closely partnering with people business partners and business leaders to drive measurable improvements
• Design and deliver leadership development programs and initiatives to ensure our people leaders are equipped to build and retain high performing teams
• Enhance and implement strong performance management practices, including goal setting, assessments and development plans
• Establish multifaceted feedback loops through employee surveys, engagement syncs and exit interviews, translating insights data into actionable and prioritized initiatives
• Analyze data sets to uncover correlations between engagement, performance and retention, using it to inform and measure the impact of people programs
• Explore and implement AI tools that can assist with objective performance analysis, bias mitigation and development opportunities
• Foster a culture of innovation within the People team, encouraging experimentation and the adoption of new approaches to the employee experience

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra - Enhanced Mental Health Support for Employees and dependents
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote