Director, Field Reimbursement and Payer Relations

Summary

Join Heartflow, a medical technology company revolutionizing precision heart care, as the Director, Field Reimbursement & East Payer Relations. This critical leadership role involves overseeing the Field Reimbursement team and engaging with commercial payers in the East region to ensure Heartflow's technologies are accessible and reimbursed. You will lead the development of the national Field Reimbursement team, define performance metrics, and create educational materials. Strategic leadership, talent development, and operational guidance are key responsibilities. You will also build and maintain relationships with payers to drive favorable coverage and reimbursement policies. This role requires a strategic thinker with strong operational skills and deep experience in field-based support and strategic payer engagement. Heartflow offers a competitive salary, cash bonus, and stock options.

Requirements

• Exceptional communication skills with a proven track record of leading cross-functional teams to achieve successful coding, coverage, and payment for innovative healthcare technologies
• Deep knowledge of U.S. healthcare reimbursement, including commercial payers, CMS, coding and coverage pathways, and health policy trends
• Demonstrated ability to develop, negotiate, and maintain relationships with payers, health plans, and RBMs and experience influencing payer policy decisions to support innovative medical technologies
• Strong leadership and organizational skills with the ability to build and lead a high-performing team
• Demonstrated success leading both payer engagement and field-facing access teams
• Strategic thinker with strong leadership, communication, and change management skills
• Bachelor’s degree required; advanced degree (MBA, MPH, or related) strongly preferred
• 10+ years of progressive experience in Market Access, Field Reimbursement, Managed Care or Field Sales roles within the medical device, diagnostics, or digital health industry
• Minimum 7 years’ experience building, managing, and leading Field teams in required. Experience managing field based teams in different locations, time zones, and countries is greatly preferred

Responsibilities

• Field Reimbursement Lead and develop the national Field Reimbursement team, ensuring effective provider support for access, coding, billing, and reimbursement of HeartFlow’s products
• Define KPIs, dashboards, and performance metrics to evaluate the effectiveness of field reimbursement activities
• Develop and disseminate educational materials on coding, billing, prior authorization, and appeals
• Provide strategic leadership, talent development, and operational guidance to the field reimbursement team to ensure alignment and execution excellence
• Anticipate market trends and cultivate team capabilities to drive innovative, proactive market access strategies
• Payer Relations, East Lead engagement with named payers in the east geography, building strategies and relationships to drive favorable coverage and reimbursement policies for Heartflow’s products
• Foster payer partnerships post-coverage to support provider education, explore alternative payment models, and accelerate technology adoption
• Serve as an external-facing leader with payers, health systems, and policy stakeholders to support the value proposition of HeartFlow’s offerings

Preferred Qualifications

Experience in a high-growth or innovative healthcare company preferred

Benefits

This position has an estimated base salary of $180,000 - $230,000, a cash bonus and stock options