Director of Auto Appraisals

Summary

Join Snapsheet as the Director of Auto Appraisals and lead the Supplements team's daily operations, driving short- and long-term strategies for business growth. You will manage vendor partnerships, collaborate on strategy and product development, and define training needs. As a performance management and coaching leader, you'll optimize efficiency and quality using data-driven insights. This remote role requires managing the Supplements team's success, recommending new workforce models, building workflows, using data for reporting, applying industry best practices, coaching estimating managers, and fostering collaboration. Snapsheet offers competitive compensation, growth opportunities, unlimited PTO, 401k matching, and comprehensive health benefits.

Requirements

• Minimum of 8 years of Supplements or repair experience with at least 4 years of management experience
• Proven track record of leading high-performing teams
• Extensive knowledge of insurance principles and how they apply to appraisal decisions
• Thorough understanding of vehicle repair, parts costs, supplements classification, and fraud detection practices
• Ability to work in a fast-paced, production-based, and results-driven environment
• Desire to thrive in a remote environment ripe with opportunity to advance
• Data driven - ability to use data to identify problems and potential solutions and consistently report back

Responsibilities

• Manage the success of the Supplements team, ultimately driving individual and organizational success
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling virtual supplements
• Build, implement, and manage both manual and automated workflows to increase operational efficiency
• Use data to articulate current and future planning and report on successes and opportunities
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the supplements team as well as services such as repair management and field appraisals
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance

Benefits

• Work from home
• Competitive compensation
• Growth and advancement opportunities with promotion opportunities quarterly
• Unlimited Paid Time Off Policy
• 4% match on our 401K
• Medical, dental, and vision coverage