Prompt Therapy Solutions Inc is hiring a
Director of Billing Success & EDI in Worldwide

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Director of Billing Success & EDI
🏢 Prompt Therapy Solutions Inc
💵 ~$60k-$81k
📅 Posted on Jul 11, 2024


The job is for a Director of Billing Success & EDI at Prompt Therapy Solutions, Inc. The role involves leading the billing success operations team, working cross-functionally with the client success team, and having extensive experience in Electronic Data Interchange (EDI), provider enrollment, credentialing, and managing large-scale billing teams within the PT/OT/SLP fields.


  • Must have lead billing teams for at least 3+ years with 30+ reports and in an organization with 300+ providers, preferably in the PT/OT/SLP space
  • Very strong experience building large teams and a track record of hitting larger company initiatives within your department
  • Experience reading/interpreting ANSI EDI Files
  • Must have a Bachelor's degree in Finance, Accounting, or Business or CPA, CFA, MBA or similar
  • Must have 6+ years in the medical billing industry with a focus on RCM and EDI, PT/OT/SLP experience is strongly desired
  • Must have a solid understanding of fundamental accounting concepts
  • Strong technical skills
  • Highly Proficient in MS Excel
  • Understanding and learning software is a passion of yours
  • Possess strong written and verbal communication skills including exceptional problem-solving skills and the capability to work under pressure
  • Ready to embrace a fast-paced environment, with occasional requirements to work beyond standard hours
  • Prepared to grow very quickly into your role and take on greater responsibilities as needed
  • Able to work independently with minimal direction and oversight


  • Participate in individual contribution for minimally 12 months with clients of all sizes to learn the role at an advanced level
  • Oversee strategic initiatives to optimize the billing processes and enhance client satisfaction to help the organization meet its vision, mission, and culture of the Prompt
  • Co-develop and drive the People, Process, Systems, and Metrics required to achieve company and departments vision and goals with Director level and above across the CS department
  • Build and grow a highly effective team by recognizing strengths and talents of personnel on the Billing Success Team and growing teammates strategically to align with business needs
  • Provide support to managers and direct reports in the form of on the spot feedback and assist in performance reviews
  • Learn our BI platform and be able to educate the team on it and teach customers how to leverage it
  • Mentor other leaders on the team in management strategies
  • Assess and develop talent of all team members
  • Provide timely and accurate feedback across, up and down whenever necessary
  • Communicate respectfully and effectively across departments to drive team and company success
  • Serve as a senior expert in discussions with key stakeholders, including internal teams and external partners
  • Support the Billing Success Team to train entire RCM staff on billing best practices and support their smooth transition onto the platform
  • Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt to enterprise teams, and teams of other sizes as needs arise


  • Competitive salaries
  • Remote environment
  • Potential equity compensation for outstanding performance
  • 401k
  • Health Insurance Benefits
  • Generous PTO
  • Company-wide sponsored lunches
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