Director of Medical Record Retrieval and Review

Summary

Join Keller Postman LLC, a national law firm, as their Director of Medical Record Retrieval and Review. Lead and mentor teams of specialists and reviewers, developing and implementing strategies to enhance the speed, accuracy, and quality of medical record processes. Oversee daily operations, workflows, and team metrics, ensuring alignment with organizational goals. This role requires strong project management, technical skills, and the ability to solve complex operational challenges. You will leverage advanced technical skills to analyze performance and collaborate with cross-functional teams. The ideal candidate will thrive in a data-driven environment and ensure compliance with regulations. This position offers the opportunity to contribute to improving healthcare delivery and patient outcomes within a collaborative and innovative work environment.

Requirements

• Bachelor’s degree in technology, business, data analytics, or a related field
• Proven experience managing teams in operational, medical, or data-driven environment
• Strong project management skills with a track record of delivering on-time, efficient, and high-quality results
• Strong technical skills, with expertise in Excel (including advanced functions and data visualization)
• Exceptional problem-solving skills and ability to adapt to a fast-paced environment
• Strong interpersonal and communication skills, with the ability to build relationships and collaborate across teams

Responsibilities

• Lead, mentor, and manage teams of record retrieval specialists and nurse medical record reviewers to ensure optimal performance and efficiency
• Develop and implement strategies to improve the speed, accuracy, and quality of medical record retrieval and review processes
• Oversee daily operations, workflows, and team metrics, ensuring alignment with organizational goals
• Define and monitor key performance indicators (KPIs) to drive continuous improvements in overall department efficiency
• Leverage advanced technical skills, including Excel and problem-solving capabilities, to analyze operational performance and develop actionable insights
• Collaborate with cross-functional teams, including IT and data analytics, to ensure seamless integration of systems and workflows
• Utilize SQL and other data tools to support large-scale data analysis and reporting efforts
• Manage audits and ensure compliance with relevant regulations, standards, and internal policies related to medical record retrieval and review processes
• Identify opportunities to optimize processes through technology, automation, and data-driven decision-making
• Maintain compliance with all relevant regulations and standards, ensuring the security and confidentiality of patient information
• Foster a culture of continuous improvement, encouraging professional development, process innovation, and operational excellence

Preferred Qualifications

• Advanced degree
• Experience with SQL and managing large datasets
• Six Sigma certification or demonstrated experience in operational efficiency and process improvement
• Demonstrated experience managing audits, ensuring compliance and large project timelines
• Knowledge of medical terminology, medical records processes, and healthcare compliance regulations

Benefits

Collaborative work environment where innovation and excellence are valued