Director of Payor Success

Summary

Join Grow Therapy as their Director of Payor Success and lead efforts to serve the needs of payor partners. This critical role ensures meeting partner expectations while fostering collaboration. You will manage a team, build strong relationships with payors, secure value-based care contracts, and collaborate across teams. The ideal candidate has experience in a strategic and operational role at a payor or provider, leading high-performing teams, and solving complex problems. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible work arrangements, and various wellness benefits.

Requirements

• You have worked at a payor or provider in a strategic and operational role
• You have experience leading and building high performing teams
• You enjoy and have a strong track record of solving complex and ambiguous problems that have a large impact on your company
• You thrive in an environment that values collaboration over individual achievement
• You can work from HQ in NYC (Soho) a few days a week

Responsibilities

• Drive Strategic Partnerships with Payors: Build and maintain strong relationships with existing payor partners, identifying opportunities to deepen partnerships, address deficiencies, and drive mutual growth
• Establish and Oversee VBC Agreements: Lead efforts to secure and implement value-based care contracts, working with cross-functional teams in Product and Operations to ensure Grow meets its VBC performance and revenue targets
• Collaborate Across Teams: Partner with key stakeholders in Product and Operations to resolve issues and execute on organizational goals
• Build and Lead a Team: Manage and develop a team of high-potential individuals, fostering a strong culture of collaboration, career growth, and accountability

Preferred Qualifications

• Bonus if part of your responsibilities focused on external relationship management and strategy
• Especially if they are net new capabilities for your organization

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and bi-weekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
• The chance to drive impact within the mental healthcare landscape from day one