Director of Product Design

Summary

Join Juniper Square as a Product Design Leader to develop and scale our design organization and oversee the design of our product. You will lead a high-performing team of six product designers, empowering them to create industry-leading user experiences and AI-first innovations. You will report to the Chief Product Officer and collaborate with various teams to foster design excellence. This role involves leading and scaling the design team, adopting AI-first design tools, improving product experience, developing innovative design patterns, upholding talent standards, promoting professional development, championing user-centered design, partnering with engineering on design systems, and collaborating with other teams to understand customer needs. The position requires significant experience in product design and team management within a B2B software company, ideally with financial technology experience. Juniper Square offers a competitive salary, bonus, equity, and a comprehensive benefits package.

Requirements

• 12+ years of product design experience, with 6+ years managing and scaling product design teams
• Proven track record as a director-level design leader in rapidly growing enterprise/B2B software companies with top-notch design standards (financial or investment technology experience is a plus)
• Interest and curiosity to explore new ways of working with AI-first design tools to transform the software design and development process
• Experience scaling design teams (5-20+ people) while maintaining a high bar for quality and culture
• High personal standards for visual, interaction, content, and other aspects of design quality, and strong ability to build empathy with users
• Ability to nurture a healthy design culture, both within the design team and across the company
• Experience building and maintaining design systems in complex product environments
• Track record of transforming product experiences to create measurable business impact
• Strong portfolio demonstrating evolution from IC designer to influential design leader, showing exceptional design craft
• Experience transitioning teams from startup to scale-up practices

Responsibilities

• Lead and scale a high-performance product design team, while strengthening our culture of excellence and innovation
• Lead our growing adoption of AI-first design tools, and pioneer new ways to transform the development process through AI-enabled rapid prototyping, in partnership with our product management and engineering teams
• Identify and drive step-change improvements in product experience that differentiate us in the market
• Lead efforts to develop innovative design patterns for our customer-facing AI products
• Uphold our high bar for talent as you grow the team and build specialist design functions over time
• Promote professional and career development for design team members
• Champion user-centered design across the organization, and drive company-wide design vision and strategy
• Partner with our engineering team to strengthen design systems and front-end capabilities
• Collaborate with our marketing, sales, customer experience, and fund administration teams to deepen understanding of our customers’ needs, and coordinate brand and product design strategies

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend