Director, Payer Relations & Operations, Supply Chain

Summary

Join SmithRx, a rapidly growing Health-Tech company, as a Provider Relations Leader and play a critical role in our supply chain strategy. You will be the main point of contact for retail pharmacy partners, managing pricing, contracts, audits, and implementations. This role involves internal liaison with various teams and external partners, requiring strong presentation skills and business review facilitation. Success requires deep understanding of pharmacy reimbursement, pricing, and the competitive landscape. You will collaborate cross-functionally, develop supporting tools and reporting, and contribute to the growth of SmithRx's unique pharmacy benefit offering. The ideal candidate possesses extensive experience in retail pharmacy, healthcare tech, PBM, pricing strategy, and business intelligence, along with strong presentation and communication skills. This position is based in one of several specified states.

Requirements

• 8+ years experience working in or with retail pharmacy, healthcare tech, PBM
• 4+ years experience in pricing strategy or business intelligence
• Bachelor's Degree
• Experience in a high growth, fast changing environment
• Ability to quickly understand complex internal processes and needs
• Excellent poise and presentation skills, strong writing skills
• Experience leveraging technology and tools
• Adept at social selling and networking

Responsibilities

• Nurture SmithRx relationships with retail pharmacy partners and internal stakeholders to drive strong relationships and increase understanding about our capabilities
• Leverage data analytics and economic modeling to drive conversations surrounding our unique pharmacy benefit offering
• Drive opportunity growth by opening up new channels for the sales organization
• Effectively collaborate with members of cross functional teams, Sales, Customer Success, Sales Ops, Partnerships, Strategy, Analytics, Product and Marketing teams
• Create purpose-built content (playbooks, cheat sheets, job aides, objection handling, FAQs, etc.) to improve solution knowledge and support the sales process and methodology focused on captive and stop loss/reinsurance organizations
• Facilitate meetings with strategic partners to understand our differentiators and to drive excitement about our value proposition
• Establish a cadence for business reviews with retail pharmacy partners
• Content preparation and leading training will be critical both internally and externally
• Develop and maintain intra-company relationships consistent with our values
• Assist in demonstrating SmithRx client value that occurs with shared strategic partners and spreading the word across the practice when we deliver strong ROI and outcomes

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities