District Manager, Asset Protection

Summary

Join Abercrombie & Fitch Co. as an Asset Protection professional responsible for executing initiatives across 20-30 stores, partnering with store management to achieve objectives, and managing programs to ensure compliance. You will conduct operational audits, optimize inventory accuracy, facilitate supply chain investigations, and train Asset Protection Agents and Investigators. The role involves investigating inventory loss, policy violations, and organized retail crime, while providing training and ensuring compliance. This position requires experience in asset protection, strong communication skills, and the ability to lead teams. Remote work across the U.S. is allowed.

Requirements

• 4 or more years of experience in the Asset Protection field including supervisory role
• Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
• Demonstrated ability to lead teams remotely
• Confident and able to talk in front of groups
• Effective at fostering strong business partnerships
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
• Ability to work nights, evenings, and weekends appropriate to retail business needs
• Must pass a comprehensive background investigation
• Must be Wicklander - Zulawski trained in interviewing
• Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)

Responsibilities

• Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)
• Partner with local store management and corresponding District Managers to meet strategic asset protection objectives
• Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
• Manage AP audit and training program in assigned stores
• Strong command of business metric analysis and shrink correlations
• Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service
• Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance
• Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance
• Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times
• Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives
• Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies
• Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)
• Participate in store associate training regarding approved Asset Protection procedures and workshops
• Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension
• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
• Conduct investigations and interviews for inventory, cash loss, and violations of policy
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
• Complete special projects as assigned by the Regional Manager of Asset Protection

Preferred Qualifications

4-year degree

Benefits

• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot to support your unique parenthood journey
• Access to Headspace dedicated to creating healthier, happier lives from the inside out
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement, we believe in promoting from within
• Incentive Bonus Program
• Remote work across the U.S