Editor, CX Lead

Summary

Join Black and White Zebra as the Editor, The CX Lead, and become a key player in driving organic traffic growth for thecxlead.com. You will own the creation of SEO-optimized content, collaborating with subject matter experts to create high-quality articles focused on career development, how-to guides, and software reviews. Your responsibilities include creating high-quality, ranking content; maintaining and maximizing content performance; and elevating content with SME insights. Success will be measured by organic traffic, article performance, and content output. This full-time position offers a competitive salary, a discretionary bonus, and a comprehensive benefits package. It can be 100% remote or hybrid, depending on location.

Requirements

• Proven experience in content creation and editing
• Strong understanding of SEO principles
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Strong collaboration and team-working skills

Responsibilities

• Assign, edit, write, and publish exceptional, expert-driven content that captivates audiences, ranks at the top of search results, builds meaningful traffic around high-priority topic areas, and establishes your site as a trusted authority
• Transform good content into great content by keeping it fresh, relevant, and better than the competition
• Upgrade content, continuously optimizing through collaborative testing with the SEO team in order to drive traffic, clicks on inventory, and audience subscription
• Continuously infuse content with SME insights—firsthand stories, data points from studies and surveys, inside jokes, and well-informed opinions
• Craft content that's deeply insightful and original, making dry and serious "work" topics fun, engaging and human

Preferred Qualifications

• Experience working in a media tech company
• Knowledge of UX, Design, and Tech principles
• Existing relationships with influential SMEs and contributors
• Experience with content performance monitoring and improvement

Benefits

• Annual salary in the range of $60,000 to $80,000 CAD
• Discretionary bonus
• Comprehensive benefits package
• 100% remote or optionally hybrid position