Eft Specialist I

Summary

Join Pathward, a hybrid, remote-office financial empowerment company, and manage daily banking and funds movement activities. You will support operational tasks related to banking, ACH, check, and wires, identify risks, and meet regulatory requirements. This role involves researching and resolving customer inquiries, assisting in report development, and contributing to strategy development. Pathward offers a competitive salary, performance-based incentives, and a comprehensive benefits package. The company values diversity and inclusion, creating a supportive and collaborative work environment.

Requirements

• High School Diploma or equivalent
• Typically requires less than one year of related experience
• Strong organizational skills
• Attention to detail
• Excellent verbal and written communication skills

Responsibilities

• Manage daily banking and funds movement activities while adhering to the organization's policies and procedures
• Support and complete operational tasks related to banking, ACH, check, and wires; including processing of incoming and outgoing fund transfers, handling of exceptions, and reconciliation of accounts in a timely manner
• Identify risk, set action plans, and meet regulatory requirements using internal controls
• Support and provide feedback to Management in the development of strategies, policies, and key performance indicators
• Research and resolve customer account and transaction inquiries both internally and externally
• Assist in the development and creation of ad-hoc reports
• Other duties as assigned

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off
• Annual performance-based incentive opportunity