Remote Elite Travel Advisor, Trilingual Speaker
Ten Lifestyle Group
📍Remote - Malaysia
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Job highlights
Summary
Join our APAC team in Malaysia as a Travel Expert to fulfill leisure travel requests and provide exceptional customer service skills.
Requirements
- Demonstrated experience in a dedicated Cruise ship sales role in a travel agency, tour operator or concierge business
- Experience working as a Cruise Specialist within a Travel Agency
- Demonstrated experience in a dedicated flight sales role in a travel agency, tour operator or concierge business
- Experience working as a Cruise Specialist would be an advantage
- Hands-on experience in one or more GDS systems, ideally Amadeus, including complex multi-sector and round the world routing departing from all major global hubs
- A knowledge of and enthusiasm for a wide range of leisure and city destinations and types of travel
- Proven success in putting together luxury holidays for affluent clients
- Superb attention to detail especially when working under pressure
- Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
- The ability to multitask and handle several projects at the same time
- High adaptability to a dynamic changing environment
- Self-motivation, committed and possess initiative & drive in the job
- Exceptional verbal and interpersonal skills when dealing with members and suppliers, working in a calm and professional manner at all times
- Fluent English/Mandarin/Cantonese - written and spoken
- Attention to detail and able to work independently
- Strong team player with good interpersonal and communication skill
Responsibilities
- Fulfill leisure travel requests on behalf of our members, including scheduled, no frills and chartered flight only requests
- Use exceptional customer service skills, commercial judgement, skillful use of the job management system and GDS booking technology (preferably Amadeus)
Benefits
- A competitive salary depending on experience, plus performance-based bonus
- Annual Internet Allowance: MYR 2,400
- Remote work arrangement (T&Cs - within Malaysian borders)
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Ten Loyalty Rewards program
- Remote Working Holidays - possibilities to Travel and Work!
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
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Please let Ten Lifestyle Group know you found this job on JobsCollider. Thanks! 🙏