Endpoint Security Analyst

Summary

Join Kalles Group as an Endpoint Security Analyst Consultant to design and implement a standardized patch management approach for our client. You will collaborate with various teams to streamline patching processes, optimize workflows, and enhance security. This role involves creating reporting dashboards, supporting change management, and monitoring key performance indicators. The ideal candidate possesses at least 5 years of experience in a Business Systems Analyst role within IT operations, a solid understanding of security standards, and proven ability to improve processes and automate workflows. Kalles Group offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• At least 5 years of experience in a Business Systems Analyst role within IT operations, ideally with exposure to patch management, endpoint protection, or enterprise-level systems
• Solid understanding of security standards and frameworks, along with experience using patch management solutions and working knowledge of IT infrastructure
• Proven ability to partner with engineering teams to define, document, and enhance technical workflows and processes
• Track record of implementing process improvements, automating workflows, and developing meaningful performance metrics while aligning with key stakeholders
• Skilled in using data visualization and reporting tools to analyze and present security-related insights
• Hands-on experience with IT service management platforms (such as ServiceNow or Zendesk), Agile project management tools (like Jira), and maintaining user-facing documentation (e.g., SharePoint)
• Strong written and verbal communication skills, and capable of driving collaboration across teams

Responsibilities

• Assist in developing and deploying a consistent Patch Management strategy across multiple teams
• Partner with Engineering, Security, Vulnerability Management, and other stakeholders to streamline patching processes, improve remediation efforts, and align with established standards (e.g., Secure Score, industry security benchmarks)
• Review current patching and remediation methods to uncover opportunities for automation, scalability, and process optimization
• Create and refine workflows for evaluating vulnerabilities and assessing impacts to enhance engineering productivity and decision-making
• Integrate patching activities with broader security operations, including routine remediations, vulnerability assessments, and audit preparations
• Collaborate with the Device Management team to produce user-friendly content that enhances knowledge sharing and supports Helpdesk and self-service functions
• Contribute to building a centralized reporting dashboard that offers insights into patch compliance and overall security health
• Support change management efforts, drive stakeholder collaboration, and ensure clear communication to promote successful adoption of new processes
• Monitor and report on key indicators such as Secure Score progression, usage of new processes, and levels of user engagement

Preferred Qualifications

• Familiarity with Microsoft technologies, Secure Score, industry best practices, and tools used in vulnerability and patch management
• Experience aligning business and technical workflows with endpoint security and system patching strategies
• Technical aptitude and analytical capabilities in using tools such as Microsoft Defender and Tanium

Benefits

• Salary range for this role is $120,000-$140,000 per year, dependent on experience
• Medical, dental, vision coverage
• 401(k)
• 3 weeks of Paid Time Off, PLUS 8 paid company holidays and 2 flexible holidays for anything you want to celebrate!
• Work/life balance – we know there’s more to life than work! We encourage our team to pursue other passions, get outside, and spend time with family. We work with clients and consultants to set expectations for a manageable workload
• Opportunities to connect in person and remotely with a passionate, supportive team that loves a good pun or GIF