Remote Engineer

Summary

Join Hims & Hers Health, Inc. as a DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform with a focus on supporting our Store Frontend teams.

Requirements

• 3+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer
• 5+ years of total experience supporting technical environments within Engineering domains
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Exposure to Frontend technologies: NodeJS, Next.js, Javascript, GraphQL preferred
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with Public Cloud providers (AWS, GCP)
• Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible
• Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus
• Proficiency scripting in one or more languages such as Python, Bash, Go and/or others
• Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
• Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)

Responsibilities

• Enable frontend/growth product teams to focus on developing features while DevOps takes care of reliably operating our platform and production sites with a focus on continuous improvement and developer enablement
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
• Independently lead key projects in support of business and technology strategy
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Manage Infrastructure through automation (Infrastructure as Code - terraform knowledge preferred)
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence
• Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments. 
• Troubleshoot various production or non-production issues and alerts and identify the root cause

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats