Engineering Lead

Summary

Join HubSpot's Omnichannel Product Group as a Backend Engineering Lead and oversee a family of teams, providing technical, product, and team leadership. You will be hands-on in the code while developing direct reports and managing productive teams. The role focuses on building a reliable, scalable voice platform, fostering an inclusive environment, and collaborating with various teams across the company. You will deliver value iteratively and gain exposure to HubSpot's business operations. This position requires experience in voice communication platforms, distributed systems, and telecom fundamentals, along with strong leadership and mentoring skills.

Requirements

• Have hands-on experience building or managing voice communication platforms, preferably using Twilio Programmable Voice, Voice Insights, and Media Streams
• Have led teams that build and operate distributed systems with real-time and high-availability constraints
• Understand telecom fundamentals (SIP, PSTN, codecs, latency, jitter) and how to abstract them away for product teams
• Demonstrate a strong user focus with the ability to understand user needs and empathize with the challenges they face
• Have experience mentoring/coaching technical team leads

Responsibilities

• Lead a team of backend and infrastructure engineers focused on building reliable, scalable, and high-quality voice platform capabilities, real-time communication, and integration with Sales and Service workflows
• Foster an inclusive environment within small cross-functional teams of engineers, product managers, designers, and analysts
• Collaborate and build trusted relationships with HubSpotters all over the company, whether in engineering, product, design, research, marketing, or sales
• Deliver value iteratively by envisioning, experimenting, building, and monitoring the performance of new features and tools that contribute to HubSpots growth
• Get direct exposure to how HubSpot works as a business!
• Actively involved as a player-coach in building software and making products to solve customer problems
• Focus on hands-on coding
• Have a strong technical vision for how to implement the product vision. This can include working with teams they oversee and external teams to ensure that we are solving problems the best way for internal customers
• Think about and implement ideas to push teams to improve technically
• Work effectively across the engineering and product organization to cultivate a strong product vision for their teams, and are responsible for the mission, direction, and alignment
• Be responsible for the engineers on their team and provide mentoring, coaching, and feedback to help them grow and succeed in their role
• Create and foster diverse teams and an inclusive culture

Preferred Qualifications

• Experience working with Go To Market teams, internal product teams, business process automation, and/or customized CRM implementations
• Get excited about big technical challenges, but being close to our business and go-to-market strategies

Benefits

• Cash compensation range: 197700-316300 USD Annually
• Base salary
• On-target commission for employees in eligible roles
• Annual bonus targets under HubSpot’s bonus plan for eligible roles
• Restricted stock units (RSUs)
• Overtime pay