Engineering Manager

Summary

Join EnergyHub's growing SupportHub team as an Engineering Manager! Lead and mentor a team of Support Engineers, providing strategic direction and execution for new initiatives. Partner with cross-functional teams to define the team's roadmap and ensure high-quality work delivery. Develop and implement technical solutions, fostering continuous improvement and skill development within the team. This role offers significant impact on a new and expanding team within a company passionate about addressing climate change. The ideal candidate possesses strong technical, communication, and leadership skills, thriving in a fast-paced environment.

Requirements

• Experience managing tier 3 support or software development teams
• Core technical knowledge and experience with some of the tools and technologies we use including Java, Python, AWS, MongoDB and PostGres
• Strong communication and interpersonal skills
• Commitment to data-driven approaches to management and prioritization
• Belief in continuous improvement
• Desire to build your team’s skills through coaching, mentoring and training opportunities

Responsibilities

• Provide strategic oversight, direction and execution for new team initiatives
• Guide team with clear direction, ensuring they are given ample resources
• Partner with teams across the organization including Product, Partner Solutions, Client Success and Program Management to define the team’s mission, vision and roadmap
• Participate in solution development and ensure team delivers high quality work on time, in scope, and in a scalable manner
• Thrive on building your team’s skills through coaching, mentoring and training opportunities
• Continuously raise the bar for your team through organizational evolution, process improvement efforts and leveling your team’s technical prowess
• Other duties as assigned

Preferred Qualifications

Experience working with utilities and/or our many device partners

Benefits

• 100% paid medical for employees
• 401(k) with employer match
• Casual environment
• Flexibility to set your own schedule
• Fully stocked fridge and pantry
• Free Citi Bike membership
• Secure bike rack
• Gym subsidy
• Paid parental leave
• An education assistance program