Engineering Manager

Summary

Join Pindrop, a leader in voice security technology, as a Software Engineering Manager. You will lead a team focused on quality execution of highly technical projects, mentoring engineers, and evolving best practices. This role requires strong leadership, technical expertise, and experience managing software engineering teams. You will drive continuous improvement, manage team capacity, and collaborate with product and engineering leadership. Pindrop offers a dynamic, supportive workplace with excellent benefits, including unlimited PTO, competitive compensation, and opportunities for professional development. The company is rapidly growing, providing substantial growth opportunities for its employees.

Requirements

• 2+ years experience as a manager of software engineering teams
• 5-8+ years of professional software development experience
• Proven experience in designing and delivering highly scalable, fast performing API-based products
• Solid understanding of distributed systems and microservices
• Ability to deal with ambiguity in a fast-paced dynamic environment
• Ability to influence Product requirements and roadmap, and contribute to design documentation
• Proven track record of successful and timely product delivery
• Experience developing services in AWS or similar
• Strong collaboration & proven success in partnering with stakeholders
• Scrum/Agile methodologies knowledge
• Familiarity with Docker and container orchestration
• Experience with Python and/or Go and SQL/NoSQL databases
• Experience with cross-functional team coordination such as Support, Security or Legal departments

Responsibilities

• Focus the team on quality execution for highly technical projects
• Coordinate and mentor a team of engineers
• Evolve architectural and operational best practices
• Enable our continued scaling as we onboard new customers and target exponential growth for the future
• Drive continuous improvement in process and implement controls to increase efficiency and productivity of engineering practices
• Manage a tight knit team tasked to improve the team’s technical ability, utilization, and overall efficiency by establishing best practices and creating individual development plans
• Enable the team to self-organize and to achieve sustained high velocity and predictability including establishing metrics, reports, and status updates
• Manage the task assignment and team’s capacity across multiple projects
• Become a trusted partner for the team and collaborate closely with leadership in Product Management and Engineering to deliver expected results
• Expand solution capabilities, implement new features driven by technological innovation that will lead the voice security market
• Become the go-to person to field all technical questions around the products your team works on

Preferred Qualifications

• Knowledge of authentication, fraud, or customer experience concepts
• Experience communicating with customers around issues and new features

Benefits

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine