Engineering Manager, Platform Infrastructure

Summary

Join Alma, a company simplifying access to affordable mental health care, as an Engineering Manager for Platform Infrastructure. This integral team ensures system security, reliability, and growth. You will lead a team building services and tools, defining underlying systems for software and data product delivery. The ideal candidate is a systems thinker with strong communication skills and experience in cloud infrastructure engineering and people management. Alma offers a remote-first work environment and a comprehensive benefits package.

Requirements

• Have 4+ years of experience in cloud infrastructure engineering, as well as an understanding and application of solutions that align with the AWS Well-Architected Framework – especially those that include ECS, EC2, Route53, RDS, Arora, SQS, Lambda, S3, Secrets Manager
• Have 1-3 years of people management experience, leading/managing a team of at least 4 or more engineers
• Have a proficient understanding of code versioning tools, such as Git
• Have worked with scaling challenges in previous roles and have implemented best practices around scaling
• Be a systems thinker, concerned not only with individual component parts but with how those parts work together holistically
• Be pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making
• Possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization with engineers as well as non-technical stakeholders
• Have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team
• Feel a passion for Alma's mission – to improve the experience of therapy for providers and their clients, and simplify access to care

Responsibilities

• Gain a deep understanding of the software development process at Alma and how the engineering team operates
• Grow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impact
• Set direction for the team, anticipating scalability, performance, and security challenges via thoughtful long-term planning
• Collaborate with teammates on Platform, as well as peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineers
• Work with your team to design, develop, and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process. (Developers environment, testing environment, deployment pipeline)
• Directly manage a team that maintains, simplifies and reinvents the systems underlying the application platform, such as our job queues, caching layers, error handling, monitoring and alerting. Technologies the team uses include AWS, ECS, S3, nginx, Ansible, Docker, Terraform, Elasticsearch, Prometheus, Django, Celery, Redis, mySQL, and Redshift
• Continually research current and emerging technologies, proposing changes where most impactful

Benefits

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO