Enrollment Advisor And MTSS Specialist

Summary

Join Williamsburg Learning as a dual-role Enrollment Advisor and MTSS Specialist! This position offers a unique blend of responsibilities, working with prospective families and supporting students throughout the academic year. As an Enrollment Advisor (April-August), you'll guide families through the enrollment process, answer questions, and ensure a smooth onboarding experience. From September to March, you'll transition to the role of MTSS Specialist, providing personalized support to students, collaborating with families and mentors, and implementing intervention plans. This role also includes occasional substitute teaching or guiding in our Adventures program. The ideal candidate possesses strong communication, organizational, and interpersonal skills, along with experience in sales or education. A competitive salary, benefits package, and growth opportunities are offered.

Requirements

• Two years of work experience in a conversational sales setting, and/or
• Two years experience in a school setting where you directly engaged with parents and students (i.e. admissions, tutoring, teaching, as a TA, or similar)
• Excellent interpersonal, organizational, and communication skills
• Ability to work independently and manage your own schedule, and willingness to alternate between different types of work throughout the year

Responsibilities

• Conduct Enrollment Consultations with prospective parents, explain the benefits of our program, answer questions, and guide parents through our enrollment options
• Assist parents with course selection, provide essential onboarding resources, and address pre-semester questions to help new students have a strong start
• Keep track of parent information and interactions in HubSpot, set and complete follow-up tasks, and report on performance metrics
• Stay informed about the Williamsburg curriculum, policies, and other updates to provide accurate, insightful guidance to families
• Document new information and procedures in our team knowledge base, helping your teammates stay up-to-date
• Share feedback from parents, collaborate with colleagues, and recommend process improvements to continually refine the enrollment process
• Stay flexible and ready to adapt to evolving needs and priorities
• Support students who need extra help by creating personalized intervention plans through collaboration with families, mentors, and colleagues
• Track and keep parents and mentors updated on student progress and share insights when a student may need additional services
• Run student support labs by inviting at-risk students, keeping track of attendance and assignments, and offering tips to help them stay on track
• Help mentors put effective classroom support strategies in place and attend training to stay up-to-date on implementation tips
• Coach students through academic challenges by assisting with assignments, providing tutoring in specific subjects, and teaching time management and study skills
• Join team meetings to report on and discuss student progress, share ideas, and set professional growth goals
• Continually research and suggest new ways to better support students

Preferred Qualifications

• Associate’s degree or higher
• Proficiency in HubSpot or similar CRM; HubSpot certifications are ideal
• Ability to collaborate with a team to build toward a shared vision
• Ability to empathize with and meet the needs of diverse students and families
• Quick learner with various technology systems and processes

Benefits

• Paid Time Off (PTO)
• Paid health benefits
• 401k with up to 4% company match
• Growth opportunities for a go-getter who wants to increase their level of responsibility and compensation over time