Enrollment Advisor

Summary

Join Noodle, a leading higher education partner, as an Enrollment Advisor and make a meaningful impact on education. You will be the first point of contact for prospective students, guiding them through the enrollment process and ensuring recruitment targets are met. This role involves supporting university partners, providing top-notch service, and managing student inquiries. You will need strong communication and problem-solving skills, along with experience in a metrics-driven environment. Noodle offers a competitive compensation package, including benefits like health insurance, paid time off, and professional development opportunities. If you're passionate about education and enjoy working in a dynamic team, this is the perfect opportunity for you.

Requirements

• 1+ years of phone-based experience in a metrics-driven environment, higher education industry experience a plus
• Bachelor's Degree
• Strong verbal and written communication and presentation skills
• Critical and analytical thinking skills with strong problem-solving abilities
• Working knowledge of Google Workspace (Docs, Slides, Sheets)
• Ability to work effectively in dynamic, rapidly changing, team-based environment

Responsibilities

• Identify and understand student’s needs and clearly articulate institutional offerings and differentiators to prospective students through consistent outreach
• Qualify new inquiries and applications for various graduate degree programs through meaningful conversations and guide prospects through the Student Lifecycle
• Serve as the subject matter expert for the assigned degree program and ensure all students receive accurate and ethical advice that is consistent and compliant with University’s policies and procedures
• Attend & lead virtual and in-person events as scheduled by the enrollment management team and University Partners (at times outside of the normal schedule) demonstrating the ability to articulate and demonstrate broad program knowledge and perspective
• Customize conversation, approach, content and structure to align with what is in the best interest of the student from the first point of contact through student registration
• Contribute to the overall business and university partner needs with impactful student engagements and outreach
• Ability to be flexible in your schedule understanding that some evening and weekend hours may be required to fulfill the roles and responsibilities of the position
• Perform other duties as assigned

Preferred Qualifications

Previous CRM/Salesforce experience a plus

Benefits

• Work from our beautiful NYC office OR the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company
• $52,000 - $55,000 a year