Remote Enrollment Director, Inbound Sales

Summary

The job is for an Enrollment Team member at StudyPoint, a leading private tutoring company. The role involves selling academic and test preparation programs to families nationwide, with a focus on consultative phone sales and matching tutors with students. The position is fully remote, ideally located in Mountain or Pacific time zone.

Requirements

• Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees
• Excitement around closing the deal and helping families achieve the best possible solution for their child
• Ability to multitask and handle a high volume of calls and emails
• Careful attention to detail and ability to quickly process verbal and written information
• Experience working in an environment with shifting priorities and ability to learn new systems
• Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day
• Proficiency with Google Suite, Microsoft Office and experience working with a CRM database
• Enthusiasm to take on increasing responsibility and grow within the company
• Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer)
• Bachelor’s degree required. Master's degree a plus
• Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need

Responsibilities

• Grow the business by meeting and exceeding monthly sales goals
• Field calls and/or online inquiries nationally from families looking to enroll students in our programs
• Employ a consultative phone sales approach to determine the individual needs of families and students
• Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication
• Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US
• Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates
• Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families
• Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills

Benefits

• Competitive salary with option to move to performance-based commission plans after initial training period
• Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off
• Annual paid volunteer day to do community service/charity work
• Health, vision, and dental coverage options
• Significant discounts on tutoring for family members
• 401k option
• Work from home