Twin Health is hiring a
Enrollment Liaison Registered Nurse

Summary

Join Twin Health, a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. As an Enrollment Nurse, you will facilitate the enrollment process of new members into Twin programs, utilizing your clinical knowledge, patient engagement skills, and administrative capabilities.

Requirements

• Currently active and unencumbered RN license within the state in which patient care is occurring, compact state license preferred
• Minimum 3-4 years of nursing experience in various healthcare systems or programs
• Experience or background preferred in one or more of the following areas: Medical sales, program enrollment, call center, outreach/eligibility intake, territory accounts, liaison/navigation
• Required, BSN from accredited school of nursing

Responsibilities

• Conducts daily, virtual new member visits
• Demonstrates excellent communication skills with passion and empathy while also documenting with accuracy and detail
• Maintains knowledge and expertise in the areas of eligibility requirements, enrollment process, and specifications for Twin Health programs
• Collaborates closely with team colleagues including medical assistants, enrollment advisors, nurses, health coaches, providers, and operations teams to support a seamless experience for members
• Acts as a liaison as needed between intake, enrollment and conditioning care teams (RN roles)
• Supports member retention strategies by engaging members through the on-boarding process
• Prioritizes and manages daily visit schedule and assigned tasks
• Follows training and protocols
• Participates in audits as needed to ensure high quality member experience and service
• Engages the nursing philosophy to capture a holistic picture of the member’s clinical status from Intake to ongoing care management
• Provides timely responses and feedback to care team regarding on-boarding member experience
• Organizes accurate records and maintains confidentiality according to federal law and Twin policies
• Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns

Benefits

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan