BenchSci is hiring a
Enterprise Scientific Liaison

Summary

The job description is for an Enterprise Scientific Liaison role in BenchSci's Account Services and Delivery Team. The role involves using scientific expertise to help top Pharma scientists advance medicine, building trusted relationships with customers, developing an understanding of customer's therapeutic, functional research and organizational landscape, partnering with marketing and sales, representing BenchSci during on-site customer visits, staying up-to-date on new scientific and technology trends, and collaborating cross-functionally internally at BenchSci. The candidate should have a Ph.D. in Biology, Life Sciences or related field OR B.S. or M.S in Biology, Life Sciences or related field with 1-2 + years experience working at the bench as a scientist in pharmaceutical or biotech industries, experience with Immunology/Inflammation, Oncology and/or Immuno-Oncology, experience working in the pharmaceutical or biotech industries in a customer-facing or related SaaS role, ability to translate and infuse functional and technology capabilities into scientific discussion, the ability to navigate customer landscapes and build relationships at all levels of the scientific and operational teams, comfortability spending time with clients and presenting in front of audiences of varying sizes and tenure, both in-person and remotely, a team player able to thrive in a fast-paced environment and manage competing priorities, a passion for making a real impact through your work within the life sciences industry, a valid passport and driver's license, and willingness to travel up to 30% of the time.

Requirements

• A Ph.D. in Biology, Life Sciences or related field OR B.S. or M.S in Biology, Life Sciences or related field with 1-2 + years experience working at the bench as a scientist in pharmaceutical or biotech industries
• Experience with Immunology/Inflammation, Oncology and/or Immuno-Oncology
• Experience working in the pharmaceutical or biotech industries in a customer-facing or related SaaS role
• Ability to translate and infuse functional and technology capabilities into scientific discussion
• The ability to navigate customer landscapes and build relationships at all levels of the scientific and operational teams
• Comfortable spending time with clients and presenting in front of audiences of varying sizes and tenure, both in-person and remotely
• A team player able to thrive in a fast-paced environment and manage competing priorities
• A passion for making a real impact through your work within the life sciences industry
• A valid passport and driver's license, and willingness to travel up to 30% of the time, including internationally (depending on location)

Responsibilities

• Become a subject matter expert of BenchSci technology and use your knowledge to concisely communicate value to industry scientists and key account stakeholders, including executive leadership
• Build trusted relationships with customers to understand the impact BenchSci has had on their research
• Develop an understanding of your customer's therapeutic, functional research and organizational landscape, using your scientific lense to actively contribute to account growth strategy
• Partner with marketing and sales to support new product launches with customers by providing scientific consultative insights to drive impact on customer preclinical research projects
• Be the voice of the customer: collaborate cross-functionally internally at BenchSci to help improve technology features and functionality, communicating challenges and collaborate around new ideas to address the needs of your customers
• Represent BenchSci during on-site customer visits, providing expert training and scientific support to ensure successful platform adoption and customer satisfaction
• Stay up-to-date on new scientific and technology trends

Benefits

• An engaging remote-first culture
• A great compensation package that includes BenchSci equity options
• A robust vacation policy plus an additional vacation day every year
• Company closures for 14 more days throughout the year
• Flex time for sick days, personal days, and religious holidays
• Comprehensive health and dental benefits
• Annual learning & development budget
• A one-time home office set-up budget to use upon joining BenchSci
• An annual lifestyle spending account allowance
• Generous parental leave benefits with a top-up plan or paid time off options
• The ability to save for your retirement coupled with a company match!