ERP Master Data Specialist II

Summary

Join Cambridge Isotope Laboratories, Inc. (CIL) as an ERP Master Data Specialist II and contribute to the coordination and execution of master data maintenance within Microsoft Dynamics 365 Finance & Operations (D365 F&O). This remote-capable role ensures data integrity and supports compliant operations. You will play a key role in improving data quality and governance across multiple business functions, collaborating with IT and stakeholders. Responsibilities include managing user roles and security access, gathering business requirements, and executing cGMP-compliant change controls. You will also provide training and support to business users and maintain service tickets. CIL offers a competitive salary and comprehensive benefits.

Requirements

• Leverage expertise in Master Data Management (MDM), Data Quality, and Data Governance to support data integrity and compliance across business systems
• Associate's degree in Business Administration or a similar concentration, or equivalent experience
• Minimum of 2-3 years of experience with handling large data projects and ensuring compliance with data governance best practices required, preferably in a pharmaceutical manufacturing environment
• Strong IT/technical proficiency, including Microsoft Office Suite, advanced Excel skills, with preferred experience in Microsoft Dynamics 365 Finance and Operations and Power Automate or equivalent workflow software
• Intermediate knowledge of cGMP regulations. Experience in GMP pharmaceutical or chemical manufacturing industries preferred
• Demonstrated ability to proactively assess existing processes, recommend actionable enhancements, and drive implementation in collaboration with cross-functional teams
• Skilled in workflow design and form creation to support efficient, automated processes
• Must possess experience with release management processes and practices, including planning, coordination, and execution of system changes
• Must possess familiarity with regression testing and automated testing methodologies to ensure data and system integrity following updates
• Proactive and forward-thinking approach to system and process development, continuously seeking improvements and efficiencies
• Excellent verbal, written, and interpersonal communication skills, with the ability to bring the message across different levels in the organization
• Demonstrated flexibility and adaptability in managing shifting priorities and delivering results within tight deadlines. Must also possess flexibility to respond to varied priorities within the deadlines, and capability of working both independently and collaboratively within a team to manage evolving processes on short notice
• Analytical problem-solver with a methodical approach and a keen eye for detail and accuracy

Responsibilities

• Manufacturing Data: Contribute to the design, testing, and maintenance of manufacturing-related master data, including items, specifications, routings, formulas, process instructions, process variables, and workforce information
• Finance Data: Support the creation, validation, and upkeep of finance-related master data such as vendor records, vendor pricing, customer data, customer pricing, and related specifications and process documentation
• Segregation of Duties & System Access: Manage user roles and security access within to ensure alignment with job responsibilities and reporting structures, while maintaining compliance with segregation of duties (SoD) policies
• Collaborate cross-functionally with Supply Chain, Quality Control, Quality Assurance, IT, Finance, and Sales teams to gather and define business requirements for the development and optimization of master data workflows
• Maintain and continuously improve the accuracy, consistency, and overall quality of master data to support operational excellence and data integrity
• Coordinate with internal stakeholders to facilitate the collection, validation, and processing of master data for imports and updates, ensuring alignment with defined business needs
• Execute cGMP-compliant change controls and change requests for master data updates, in accordance with process changes and system/module implementations
• Assist in master data governance processes, collaborating with data owners to ensure adherence to established standards and procedures
• Proactively monitor and analyze master data quality, identifying and implementing opportunities for continuous improvement
• Develop, maintain, and optimize master data workflows, ensuring accountability by assigning responsibilities and enabling automatic notifications to relevant stakeholders
• Ensure timely completion of master data tasks by holding users accountable for their assigned data areas
• Provide training and support to business users on master data management tools, best practices, and governance processes
• Facilitate clear, tailored communication with stakeholders across departments when resolving complex master data issues, ensuring each group understands its role in the process
• Respond promptly and thoroughly to user inquiries and data requests to reduce unnecessary back-and-forth and improve efficiency
• Maintain service tickets in a timely and communicative manner, documenting resolutions and providing visibility to stakeholders
• Design and implement daily review processes for time-sensitive or high-impact data items to ensure proper validation and prioritization

Preferred Qualifications

Knowledge of Master Data Management (MDM) tools is a strong plus

Benefits

• Generous paid time off
• Long Term Incentives
• 6% matching 401K plan
• Health insurance with no in-network deductible