Exchange Operations Specialist-Junior/entry level

Summary

Join the North American Derivatives Exchange (NADEX), a subsidiary of Crypto.com, as an Exchange Support Team member. You will provide expert remote management, administration, and support for production and demo trading exchanges. Responsibilities include updating underlying symbols, contract creation and scheduling, end-of-day processing, and settlement of expired contracts. You will also participate in process improvement, implementation of 3rd party tools, and quality assurance testing. The ideal candidate possesses a Bachelor's degree in a relevant field, experience in cryptocurrency and trading markets, and strong technical and communication skills. This role offers a hybrid/remote work setup, flexible hours, and various work perks.

Requirements

• Bachelors Degree in Economics, Mathematics, or Computer Science
• Knowledge or experience of cryptocurrency, prediction markets, options and futures trading markets
• Database, software, or IT technical experience
• Excellent technical troubleshooting and problem-solving skills
• Excellent interpersonal, verbal, and written communication skills
• Ability to work in a mission critical operational team environment
• Proven ability to partner with various internal departments to deliver superior customer service
• Periodic off-hours coverage

Responsibilities

• Provide expert level remote management, administration and support for the Production and Demo trading exchange including
• Update underlying symbols
• Contract creations and scheduling
• End of Day processing
• Settlement of expired contracts
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services
• Participation in the quality assurance testing of the services
• Willing to assist on a wide variety of issues, both within and outside of job description

Preferred Qualifications

• Securities trading software experience is preferred
• Any experience with the following is preferred: SQL, Python, FIX, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems
• Experience or familiarity with Linux servers is preferred

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining